I thought it through a lot after a certain friend confided to me of someone's predicament and his decision - and I wanted to make a dramatic statement (doing a narrative and my emotional correspondence to this response) on honoring him, but I decide that if I were to do that, I would have gone against the principle of solely dedicating to someone more. However, his predicament by itself really convicted my heart - and truly I would say, it would remind us of the world of fortunate events that we often forgot.
Couple of months back I noted a guy in my working place who I had least regards on. He seemed very well to do, quite assertive yet not jovial. He maintained his integrity where it should be, and always ensure his work is in order. Typically people would like to deal with him in this manner. He is neither too low or too high profile. He has a good background as a design engineer, and my previous acquaintance with him get me to know him slightly more. He is quite a nice guy.
But he can get quite assertive sometimes, so whenever he asked us to help him study some matters, he meant to say that the problem is within our jurisdictions. We had been battered by various department before, so to have another person asserting us our responsibilities can hurt our reputation. I became quite hot-head most of the time because of such predicament. His roles, no doubt, is no exception.
To give a brief background, I am in charge of designing key element features for home theater and hi-fi system for Panasonic. It meant to say that we are the designer team. I am not supposed to give elaborate details on our organization structure, but the design is based in Singapore, in which I am one of the member. My role decides on key feature, and how to integrate them into our system. And this guy is the overall engineer in charge of home theater system. Not a manager but a leader in design team.
Anyway, because of such attitude from him, I tend to dislike him. His assertion is without sympathy. I had to spend nights studying certain problems at work thanks to his request, and me and my senior engineers would solve problems together and try to understand the concept behind. I had my misgivings on him, but I don't suppose it ever reach to a dangerous level. His presence or absence doesn't really bother me. It is just the work attitude. And true too, I always wanted to pursue 'perfections' in my working place, and wanted so much recognition in our design and for once (this upcoming Christmas sales - which will feature our new home theater product) our dreams seem to be coming true.
So when a couple of weeks back a good friend told me, with awkward surprises, that he wanted to tell me something that he felt should be told after his departure, this assertive guy aroused my curiosity. Nevertheless, I still work with him on normal basis, just that I ignored my dislike/like on him without conferring to the work progress.
Today was the first day that he left the company. Remembering my friend's promise, I told him I had the free time to listen to him.
The relating of the story is quite bewildering in itself, so I won't use dialogues here. But his story, this assertive guy... honestly broke my heart.
Apparently, he is the lowest paid engineer in our company. He, being a leader, is the least paid of all engineer - including entry level engineer and some operators. To simply say that he is underpaid actually seemed to me like a understatement.
He championed our previous home theater designs, and worked with all his heart to ensure whole system integration complete and selling to the market. And he worked much more than many of the managers. He even represented his manager to answer some market problems and presented some analysis on this matter. His manager not only shortchanged him, but denied him appraisal and promotion.
He entered into our company as an operator, as a polytechnic graduates. Seeing how much he was shortchanged, he further his studies to ensure a good degree from a reputable university in Singapore. Even the degree (despite part time and earned him a First Class Honors) he remained at the same pay as his initial entrance pay. He sought help from his general manager. The general manager procrastinated his appraisal's request, citing difficult HR.
He had other misgivings as well. At one major market recall presentation, all the managers are required to attend. This is held in another country, quite further up from Singapore. His immediate manager requested his presence because his manager felt that he is technically sound and highly qualified to answer the problem. At the meeting - the Managing Director raised some of his concerns (on managerial role) to the floor for answers. Every manager looked at his manager, and his manager directed all the eye stares at this poor engineer. One sensitive manager, known for his diplomatic yet occasionally humorous dealings, helped to ease the stares by dropping his comments and offered to give his insights.
That event alone could have caused many to turn away and throw in a resignation letter, but he held on for 3 years, after the event. 3 years.
His continuous pleading to the managers was, in return, in vain. The director started to take notice of a wrong treatment, but the manager managed to convince the director things are running well. So, when the fourth time the engineer sought the manager, it was a pay rise request that was armed with a resignation letter - which in the end was utilized.
The story could have been told to remind me of how bad the manager was, who was actually indirectly dealing with us at the present moment. The story could have been told to stir the heart to leave the company, knowing how bad the system was, and how unfair the system has treated every worker, especially this one guy who I used to think of as highly technically sound yet slightly assertive. But the poignancy of the story doesn't fall into these.
Rather, I was ashamed. I was guilty to think that I deserved better. When there's a guy who clearly deserved better - and took on this difficult road for 6 years, and cling on till the end.
I almost wanted to weep after hearing from my friend. My friend, who used to be wanting to be competitive and seeking to be on the top, now felt remorseful because of such a humble spirit to persevere. He knew that this poor engineer loved this company, but he never expect the love to be this sacrificial. My friend felt guilty thinking of how selfish he had thought of himself, and decided to learn to be thankful each day.
He asked me how I think, after hearing. I told him I need to recover.
Frankly, it wasn't that I don't have anything in mind. I had, but the strongest things that were in mind were these: his humility, and my humble lesson of being a witness to Christ.
I know of stories of people dying of hunger in Africa, Middle East or even in South East Asia, but I never realized that stories like this poor engineer also compelled heart breaking stories of human survival. He is earning so little yet his contribution speaks so much. All of you in the world are able to enjoy Panasonic Home Theater from HT550 till PT480 because of his major contribution to the sound design and system integration. I am not kidding. His contribution can speak of volumes. I am greatly ashamed that I looked so far into the Third World countries that I forgot that God has also meant the least of the brothers and sisters around my working place - a place I least likely to think as of my ministry.
Secondly, to have such a testimony from a typical guy, normal guy-next-door, without much get ups, and do his job well and hard - and it compelled both of us (me and my good friend) close to tears is something. My friend, particularly, felt that his previous way of living is undeniably selfish, and to have such a guy of our generation to be so keen to do the task well and not asking for much more except a pay rise - to him that is humility. To me, however, I felt that I have not been a faithful servant of Christ Himself. Every day I sought to have my agendas heard, and I sometimes argued with some people just to get things done. I have gained a reputation, to some, to be quick-tempered. I am reflecting on that, but it had never been so much an issue - until I looked at him.
A look at his seating table, vacant now, reminded me of his humility. And I believe, it will be a lesson to learn every day.